We realized early how Dynamics CRM, in its XRM capacity, can be used for vendor, asset, property, employee, program, recruit, grant, contractor, fleet, resource, product, licensing, contract, lifecycle management and pretty much any line of business application you can think of. 

IMG president and CRM specialist Richard Knudson has written some thought-provoking articles on XRM:

• The Emergence of Dynamics CRM as the XRM Platform lays out the basic XRM position.
• More Thoughts on XRM discusses some of the licensing issues, and shows how to create your own XRM application in 10 minutes.

 A couple of other links on the topic:

• At the September meeting of the Dynamics CRM User Group, Microsoft’s Bob Piskule gave an excellent presentation and demo on the XRM platform.
• Microsoft takes off its xRM platform-as-a-service gloves is an interesting article that appeared recently on ZDNet
   

For more information on how IMG and Microsoft Dynamics XRM can provide a comprehensive solution and help you make the most out of your business, call 630.288.0015 or fill out this form and we will follow up promptly!